Since opening in 2004, Crave has been committed to baking from scratch every morning—cracking every egg and creating delicious treats with care. Now, we’re thrilled to bring that same passion to our first-ever coffee shop bakery in Kelowna!
Crave is looking for dedicated and enthusiastic retail staff to join our vibrant bakery and coffee shop. If you have a passion for delicious baked goods, exceptional customer service, and love creating a warm, welcoming atmosphere, we want to hear from you!
As part of our team, you’ll help ensure every customer enjoys a great experience—whether it’s through friendly service, maintaining a beautifully organized space, or sharing the joy of our handcrafted treats.
We’re looking for individuals who thrive in a fast-paced environment, love working with people, and take pride in making every visit special.
Come be part of something sweet!
Key Responsibilities:
• Customer Interaction: Greet and serve customers with a smile, ensuring an exceptional bakery and coffee experience.
• Product Knowledge: Maintain knowledge of our menu, including pastries, breads, and coffee offerings, to assist customers with their selections. Prepare and serve coffee and tea drinks from our menu.
• Sales: Process transactions accurately using our POS system, handle cash and card payments, and provide excellent checkout service.
• Store Maintenance: Keep the café areas clean and organized, including the display cases, counters, and customer seating areas.
• Teamwork: Collaborate with kitchen staff and baristas to ensure seamless service and a positive environment for both customers and team members.
Qualifications:
• Customer Service Skills: A friendly and approachable demeanor, with excellent communication and interpersonal skills.
• Experience: Previous experience in retail or food service is a plus but not required—we're willing to train the right candidate!
• Team Player: Ability to work well in a team and contribute to a positive work atmosphere.
• Flexibility: Willingness to work flexible hours, including weekends and holidays.
Benefits and Compensation:
• Competitive hourly compensation
• Health and dental insurance for employees working 24+ hours/week, Employee Assistance Program
• Employee discounts on bakery, coffee and retail products
How to apply:
To apply, please send your resume and a cover letter to careers@cravecupcakes.ca, with the job title you are applying for in the Subject line. We look forward to meeting you.
